These Terms of Service ("Terms") govern your use of the website mandywalker.com.au ("Website") operated by Mandy Walker, trading as Focus First ("we", "us", or "our").
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this Website.
1. Website Use
This Website is provided for informational purposes about business coaching and advisory services. You agree to use the Website only for lawful purposes and in a manner that does not:
- Violate any applicable Australian or international laws
- Infringe upon the rights of others
- Attempt to gain unauthorised access to any part of the Website
- Interfere with or disrupt the Website's operation
- Transmit any malicious code, viruses, or harmful content
2. Intellectual Property
All content on this Website—including text, graphics, logos, images, articles, frameworks, and methodologies—is the property of Mandy Walker and is protected by Australian and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content without prior written permission from us.
3. Information Disclaimer
The information on this Website is general in nature and does not constitute professional advice. It should not be relied upon as a substitute for specific business, financial, legal, or other professional advice tailored to your circumstances.
While we strive to provide accurate and up-to-date information, we make no representations or warranties about the completeness, accuracy, reliability, or suitability of any information on this Website.
4. Coaching Services
Business coaching and advisory services offered through this Website are subject to separate engagement agreements. Key points:
- Coaching provides guidance, support, and accountability—not guaranteed outcomes
- Results depend on your individual circumstances, effort, and implementation
- Past client results do not guarantee future performance
- Coaching is not a substitute for legal, financial, or mental health professional services
5. Limitation of Liability
To the maximum extent permitted by Australian law:
- We exclude all liability for any loss, damage, costs, or expenses (whether direct, indirect, incidental, or consequential) arising from your use of or reliance on this Website or its content
- We are not liable for any business decisions you make based on information provided on this Website
- Our total liability to you for any claim arising from these Terms shall not exceed the amount you have paid to us (if any) in the 12 months preceding the claim
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.
6. Third-Party Links
This Website may contain links to external websites not operated by us. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites. Accessing external links is at your own risk.
7. User Submissions
When you submit information through our contact forms or other means, you grant us permission to use that information to respond to your enquiry and, where you have consented, to send you relevant communications. See our Privacy Policy for details on how we handle your personal information.
8. Changes to These Terms
We may update these Terms from time to time. Changes will be effective when posted on this page with an updated "last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
9. Termination
We reserve the right to restrict or terminate your access to this Website at any time, without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
10. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of New South Wales.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Contact
If you have any questions about these Terms, please contact us through our website.